Compass Manager is an integrated software platform used by Compass Group to manage various business operations including human resources, payroll, scheduling, inventory, purchasing, and more. Employees across Compass Group’s many business units and clients can use Compass Manager to access important tools, information, and services.
Logging into Compass Manager properly and securely is important for accessing this vital system. This article provides an overview of Compass employee login procedures, tools for accessing Compass Manager portal, dealing with login issues, and best practices.
Getting Started with Compass Manager Login
To start using Compass Manager, employees must first set up access by logging in with the right Compass Management system login credentials. Typically, administrators or managers will provide new employees with the necessary login credentials for Compass.
The typical Compass Manager login process requires:
- Compass Group staff login username and password
- Multi-factor or two-factor authentication for additional security
- Connecting from an approved device or location
Employees can log into Compass Manager online through an internet browser, or via the mobile app login for Compass Manager.
How to Login to the Compass OMS Portal
Logging into the Compass OMS (Operations Management System) portal is easy by following these steps:
- Go to the Compass Manager login page at https://sso.compassmanager.com/login.
- Enter your Compass-provided login ID on the login screen.
- Click the “Continue” button.
- On the next screen, type in your assigned password for Compass access. Make sure your password meets Compass password requirements (you get multiple attempts if not).
- Click the blue “Login” button to continue to the Compass Manager dashboard.
You are now logged into the Compass portal! You can access reporting features, order management tools, inventory systems and more.
| OMS Login | Click Here |
| Official Website | sso.compassmanager.com |
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Accessing Compass Manager
With their assigned login credentials, Compass Group employees can access Compass Manager through the main login page at https://compass.catertrax.com.
This is the gateway for accessing Compass Manager portal for all users. From here, employees will enter their Compass employee login username and assigned temporary password.
On the initial login, Compass Manager will prompt users to set up multi-factor authentication through text, voice call, or an authenticator app. This adds an extra layer of login security beyond just a password, by requiring a fresh login code each time.
After successfully logging in to Compass Manager with the username, password, and multi-factor token, employees gain access to the full suite of available services, applications, data, and tools relevant to their user account.
My Compass Manager Account Management
Once inside of Compass Manager, employees can manage various account settings through their My Compass Manager account page. From here they can:
- Check user details like name, location, job title
- Update contact information
- Change passwords
- Manage multi-factor authentication
- View entitlements and user roles and permissions in Compass
- Access help resources and support
This account section enables employees to control their Compass access, troubleshoot issues, get assistance, and more.
How to Reset Your Compass OMS Login Password
If you’ve forgotten your password for the Compass Manager operations system, you can easily reset it with these steps:
- Go to the Compass login page at https://sso.compassmanager.com/login.
- Enter your Compass-provided login ID and click “Continue”.
- Click the “Forgot Password?” link underneath the password field.
- On the next screen, type in the username associated with your Compass account to verify your identity.
- Click “Next”.
- Follow the on-screen instructions to reset your password. You may need to access a reset link sent to your email or answer security questions.
- Create and confirm your new password according to Compass password rules. Your password should now be reset!
Resetting your login credentials quickly online allows you to access the Compass Manager portal without delay to leverage its reporting, inventory and order management tools. With a few simple steps, you can receive password reset instructions and be back into your account.
Resetting Compass Manager Password
If employees forget or lose their Compass Manager password, they can easily reset it through the self-service password reset tool.
To reset a Compass password, users must:
- Go to the Compass Manager login screen
- Click “Forgot Password?”
- Enter Compass username
- Select delivery channel for password reset code (text, voice, authenticator app)
- Receive and enter the verification code
- Enter and confirm new password
This allows employees to conveniently reset Compass Manager password themselves without contacting an administrator.
Best Practices for Compass Manager Login
To ensure smooth and consistent Compass Manager access, employees should follow security best practices including:
- Securely logging into Compass Manager over private internet connections, not public WiFi
- Keeping all login credentials for Compass protected and never shared
- Using strong multi-factor authentication options
- Updating passwords regularly
- Logging out of Compass Manager completely after finishing work
Following these simple procedures will prevent unauthorized access, account lockouts, login frustrations and keep sensitive data protected.
Troubleshooting Compass Manager Login Issues
Sometimes employees may encounter issues logging into Compass Manager, such as:
- Incorrect username/password errors
- Multi-factor token failures
- Device not recognized notifications
- Account lockouts
- Technical login problems
In these cases of login problems with Compass Manager, employees should first utilize the self-service password reset tool to refresh access. For all other login errors or recurring account lockout issues, they should open a help desk support ticket by submitting a case through their My Compass Manager account page.
Compass administrators can also troubleshoot problems through tools like:
- Checking system activity logs
- Resetting passwords
- Adjusting security protocols
- Whitelisting devices
- Reviewing user entitlements
Addressing small hiccups quickly can prevent big Compass Manager login issues.
Advanced Compass Manager Login Capabilities
In addition to standard username and password access, Compass Manager supports advanced login functionality for greater security and convenience including:
Single Sign-On (SSO)
Compass Manager can integrate with existing enterprise single sign-on (SSO) solutions that enable one-click access using centralized user credentials. This allows organizations to integrate with Compass Manager through their primary identity management platform.
Mobile App Access
The Compass Manager mobile app (available for iOS and Android devices) enables quick login through biometrics like face recognition or fingerprint scanning for added security with the convenience of Compass Manager mobile app login.
Third-Party Authentication
For ultimate convenience and security, Compass Manager also allows logging in using third-party credentials from Google, Microsoft, Facebook and other digital identity platforms. This leverages secure encrypted authentication handled externally.
Conclusion
Easy access to Compass Manager’s Human Resources portal, reporting tools, inventory controls and 100+ other management applications is essential for Compass Group daily operations.
By properly managing login credentials, setting up multi-factor authentication, and troubleshooting issues – employees can securely access Compass resources from anywhere at any time via the powerful, convenient Compass employee login options.
Resetting passwords quickly through self-service tools like the Forgot Password? link preventsGetting started with Compass Manager requires learning the Compass Management system login process to securely access the powerful workforce management platform. Following login best practices, utilizing multifactor authentication, and troubleshooting issues allows employees smooth access for time tracking, inventory management, HR tasks, analytics, and more vital operations through their seamless Compass employee login.
FAQS
How do I log in to Compass Manager?
Visit the Compass Manager login page (https://aaims.compassmanager.com/ui/selfservice/) and enter your username and password. If you’re accessing through a single sign-on (SSO) system, follow your organization’s specific SSO login instructions.
I forgot my Compass Manager password. What do I do?
Click “Forgot Password” on the login page. Enter your username and email address to receive a password reset link. Follow the instructions in the email to reset your password.
I’m getting a login error message. What’s wrong?
Answer: Common login errors include incorrect username or password, inactive account, and expired password. Ensure you’re using the correct login credentials and haven’t exceeded the login attempts limit. If the issue persists, contact your Compass Manager administrator.
Can I access Compass Manager on my mobile phone?
Yes, there’s a Compass Manager mobile app available for iOS and Android devices. Download the app from your app store and log in using your existing credentials.
What are the different user roles in Compass Manager?
User roles define access levels and permissions within the system. Common roles include Employee, Manager, Administrator, and System Admin. Each role has different functionalities and data visibility.
How do I configure two-factor authentication for Compass Manager?
Contact your Compass Manager administrator for instructions on enabling two-factor authentication (2FA). This adds an extra layer of security to your login process.
Can I integrate Compass Manager with other software?
Yes, Compass Manager integrates with various third-party applications and systems. Consult the Compass Manager documentation or your administrator for supported integrations and configurations.
How do I log out of Compass Manager securely?
Always click the “Logout” button instead of closing the browser window. This ensures your session is properly terminated and protects your data.
Do I need a VPN to access Compass Manager?
Your organization’s IT policy determines VPN requirements. If remote access is restricted, you might need a VPN to securely connect to Compass Manager.
Who can I contact for help with Compass Manager login issues?
Contact your Compass Manager administrator or IT department for assistance. They can help troubleshoot login problems and provide additional support.